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 Panaji, June 25, 2018

Asadha 4, 1940

            "Consumers stand to lose their rights as consumers if they remain silent when they are cheated," said Shri Govind Gaude, Minister for Civil Supplies and Consumer Affairs at the State Consumer Rights Day Celebrations organised by the Department of Civil Supplies and Consumer Affairs in Panaji, today.

            "We are not taking things seriously because we don't make the time for these issues. In the bargain, we tend to lose our rights as consumers," Shri Gaude said. He added further, "We should not have an attitude of temporary raising an issue but we should keep efforts sustained towards finding lasting solutions to the problem."

            Shri Gaude said that consumer protection and awareness needs to be taught to students because it is the young who can take things forward. "Creating awareness is very important because the market has become complicated," said Shri Gaude.

            Shri Mahesh Corjuenkar, Director of Civil Supplies and Consumer Affairs, said that the State Consumer Rights Day was an opportunity for all to come together and become aware of the latest challenges consumers faced and to think of ways to create awareness among consumers. He informed that the Department would create awareness in the coming days with regards to digital marketing challenges faced by the consumers.

            Shri Sebastian Vales, President of the North Goa District Consumer Disputes Redressal Forum, said that consumers need to be vigilant and smart and should make it a point to inculcicate habits such as asking for bills when buying and reading terms and conditions before signing any document.

            Shri Roland Martins, Member, Consumer Conciliation Committee, DCS and CA, said that Consumer Rights go hand in hand with Consumer Responsibility. "It is the responsibility of the consumers to express their views like writing to companies to change packaging designs if they are not good for the environment," he said.

            Smt. Amita Salatry, Member, Consumer Conciliation Committee, DCS and CA, spoke of how frauds have increased and cited examples. Present on the occasion were Shri Gangaram Morajkar, Chairperson of the Consumer Affairs Committee, GCCI, Dr Saba Da Silva, Principal, G.R. Kare College of Law, Margao, among others.